TERMS AND CONDITIONS

GENERALLY
Subject to a more specific written agreement, all the terms currently listed apply to all products and to all buyers - customers and any transaction involving purchases from the online store artpapoutsia.gr, falls under the terms listed below and are clearly indicated in our online store.

PERSONAL DATA PROTECTION REGULATION
Our company is fully adapted to the GDPR framework and the processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), as well as for the protection of personal data and privacy in the field of electronics. communications (Law 3471/2006) and the decisions of the Personal Data Protection Authority (APDPH).

CONTENT CHANGE
Artpapoutsia.gr reserves the right to change, at any time and without notice, the content of the website artpapoutsia.gr. The control of the information provided for each product and the suitability of the items ordered, is the sole responsibility of the customer who uses the Website (hereinafter: the Customer). In case of incompatibility of the products ordered by the Customer with other products that he may want to connect himself, artpapoutsia.gr does not bear any responsibility.

CUSTOMER DECLARATIONS
The Customer states that all the information provided by him during the use of the Website is accurate in order to execute his order from artpapoutsia.gr and that he undertakes not to use this account maliciously. In the latter case undertakes to cover any damage to artpapoutsia.gr or partner companies from the use of this Website and the Customer's account by persons not authorized by the Customer.

LIMITATION OF LIABILITY
Artpapoutsia.gr does not bear any responsibility for direct or indirect, positive or negative damage, which may arise from the lack of usability of the Website as well as from any errors, interruptions, defects or delays in the operation of the Website or the transmission of information through it to Internet.

WRONG PRODUCT PRICE
The company is not responsible for any technical, typographical or spelling errors in the prices or features of the products.

In case a product has an unusually low price, without any special indication justifying it, please contact us before ordering the product.

The use of the Website is the sole responsibility of the visitor-customer. We are not responsible for the malicious intervention of third parties.

The visitors of the Website undertake that they will not harm third parties by malicious use of the Website and that they will not violate their personal data.

OFFER AND TERMINATION OF AGREEMENT
All products are determined in terms of weight, colors, accessories and technical characteristics by the respective Construction Company. Product photos are sample and the color of the final product may differ.

The order is made by the Sales Department of artpapoutsia.gr, which is responsible for the distribution and shipment of products.

The buyer must be informed about the technical characteristics of the products he orders. Any information on our part, concerning techniques or other information, is made with every reservation.

Orders are shipped, as long as the product is available, on the same day and delivery depends on the Kilometer distance, or the mediation of weekends or holidays.

The consumer has the right to withdraw within fifteen (15) calendar days, if no longer deadline has been agreed, but returning the goods in their excellent original condition and packaging, without incurring any costs other than return costs.

In case of non-execution of the order as agreed, the customer has every right to cancel it.

In case the product is no longer available and can not be delivered within a reasonable time, the sales department of artpapoutsia.gr informs the customer and cancels the order after written (e-mail) or telephone information or suggests the ideal alternative .

The prices of all products are clearly and close to each product and include VAT.

SHIPPING / TRANSPORT
The goods travel at the responsibility of the customer.

For transports that have been delayed by external factors (such as strikes, road closures, extreme weather events, etc.) our store does not bear any responsibility.

DANGERS
Once the goods are inspected and received by the buyer the store is released from any further liability.

OBLIGATIONS AND WARRANTIES
Issues of guarantee of goods and any return for any reason, are determined by the current provisions of Greek Law and the provisions of Directives of the European Union.

The manufacturer is solely responsible for each warranty (including how it is performed). We are obliged to adhere faithfully and without exception to all standard and prescribed inspection, repair or return procedures specified by him.

Only the official Technical control and repair centers of the manufacturers are responsible for any diagnosis and opinion of a problem in the devices and they are not disputed.

Greek and European Legislation ensures the rights of consumers with Laws and Directives such as N2251 / 94 (Government Gazette 191 / 16-11-1994), AK 34534, §537, §540 and §554, §555 as amended by N3043 / 2002.

For additional information you can contact the Ministry of Labor and Social Security - General Secretariat for Consumer Affairs / Directorate for Consumer Protection - Pl. Kaningos, on the website www.efpolis.gr, or call 1520.

Returns of products that do not present a problem are charged to the buyer (such as shipping, handling or inspection costs).

USE OF CREDIT-DEBIT CARD / PAYPAL and PERSONAL DATA SECURITY
Recognizing the utmost importance of personal data protection and transaction security, we use the most advanced methods to ensure speed and reliability, while providing you with high quality services in any case.

Artpapoutsia.gr undertakes that all personal data submitted to it (Name, Address, Telephones, Email, etc.), are registered (with access) by authorized employees, strictly and only when required, such as for processing. of the orders, while they are not subject to management, notification to third parties and are not used for other purposes (eg advertising). Cases of decisions of prosecutors, courts or other public authorities are excluded from this.

Payments by credit / debit card are made with absolute security, as you can submit your data and security codes through Piraeus Bank, which is a pioneer in the adoption of new transaction security standards in card payments, protecting traders and minimizing the possibility of malicious or interceptions utilize sophisticated fraudulent card detection and prevention systems.

This way you have the certainty that your card details are not submitted to us but directly to the Bank, therefore they will not be intercepted in any case.

Note: For your own safety we advise that when you connect to the Bank page or when starting a Credit / Debit Card transaction, make sure the connection displayed in your browser starts with https: // ……. and not http: //.

Any transaction through Cards, indicates the prior complete understanding of the terms of use and operation of the system. For more information about the security of your transactions or if you have any doubts, please, before submitting your transaction, contact us directly by e-mail, asking us relevant questions (you can also contact the Bank's Customer Service Department ). It is possible to pay by credit, debit and prepaid cards.

ATTENTION: There is no extra charge for using Credit and Debit Cards. If the submission of your credit / debit card details is done via computer (remotely) and not with your physical presence in our branch, there may be a relative delay from the Bank until the completion of the approval, consequently the shipment will be delayed accordingly. of goods to you. In the meantime, although the money will have already been frozen from your account, in no case will it have been frozen by us or for our benefit but by the Bank itself (until the completion or termination of the transaction).

RESERVATIONS
Artpapoutsia.gr can not be blamed, for any damage can be caused by products that it distributes and markets and which are covered by European safety rules. The respective manufacturer must inform in the enclosed instructions, about the correct way of use and the precautions of his products.

LEGAL RIGHTS
For any transaction made with artpapoutsia.gr, the Legislation of Greece applies and it is agreed that the competent authorities for resolving disputes are the Court of Thessaloniki.

GUARANTEES & SERVICE
Product photos are sample and the color of the final product may differ. Returns or replacements of products (eg color ratio) are accepted only after consultation and as long as the product has not been opened or used.

Products must be returned:
(a) unused, in their original packaging - box and cellophane - and in excellent condition
b) with all labels on
(c) in exactly the same condition in which they were received, intact, sealed and without any damage

A necessary condition for the return of products is that you have in your possession the relevant purchase document that proves the transaction (eg, Retail Receipt or Sales Invoice).

The cost of the Shipping, of all the products returned to the Company, is borne by the buyer.

Artpapoutsia.gr reserves the right not to accept product returns when it deems that there are special reasons.

APPLICABLE LAW
All transactions you make through artpapoutsia.gr are governed by International and European law governing issues related to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003) as well as the Law on Consumer Protection (N 2251/1994) regulating issues related to distance selling.